Q: Do you accept walk-ins?
A: We often have space for walk-ins on Wednesdays and Thursdays, but weekends are generally reservation only. Walk-ins are welcome to order the full afternoon tea menu if time allows, but we also have some smaller “petite tea” options available for walk-ins only. We do not hold back tables for walk-ins, so if we’re fully booked we do not have any availability for walk-ins.
Q: How far in advance can I make a reservation?
A: Reservations are available up to six weeks in advance. Reservations become available at midnight on a daily basis exactly six weeks in advance, so if you’re looking to make a reservation on a Saturday, you will be able to make that reservation starting at 12AM six Saturdays before. We do not take reservations by phone or email, please use the reservation form on the main page of our website.
Q: When is the best time to make a weekend reservation?
A: For greatest availability, we recommend booking weekend reservations 4-6 weeks in advance. If you do not see any availability within 2.5 hours of your preferred time, it means we are fully booked. Feel free to use the Wait List form above and we will reach out if something opens up.
Q: What is your cancellation policy?
A: We only have 8 tables and most people book far in advance, so last minute cancellations are very harmful to us. For this reason, we have a 24 hour cancellation policy for weekend reservations. No-shows and same-day cancellations on weekends will be charged $20 per person. For weekday reservations there is no charge for late cancellations for smaller parties, but we do ask that you give us as much notice as possible.
Q: Can you accommodate large parties?
A: The largest party size we can accommodate on weekends is exactly 6 people. We cannot place our large tables (4+ guests) next to each other, so please be aware that if you book multiple reservations at the same time that those tables will not be near each other. In order to make a reservation for a party larger than 6 on a weekend you would need to rent out the entire tea room for a private event, which requires a much higher food and beverage minimum and must be booked more than six weeks in advance. On weekdays we have much more flexibility to re-arrange the room and can accommodate parties of up to 12 people for a regular reservation.
Q: Does everyone in my party have to order the full afternoon tea menu?
A: Yes, we do ask that everyone in the party participates in the afternoon tea service. We prepare the food based on the number of guests on your reservation, so please let us know in advance if the size of your party changes.
Q: Are you wheelchair accessible?
A: Yes, there are no stairs in the tea room and our dining room and bathroom are fully ADA compliant. Please make a note on your reservation if there is a wheelchair so that we can assign you to the most appropriate table for your needs.
Q: How much does afternoon tea cost?
A: Our afternoon tea service is $48 per person for the fixed price food menu and a pot of tea, or $57 with a pot of tea and a glass of wine or a cocktail. Please see our menu page above for more information.
Q: Can you accommodate food allergies?
A: Yes, we take pride in our ability to accommodate all major food allergies and dietary restrictions. Everything we serve is completely gluten free, but for any other food allergies or dietary restrictions please make a note on your reservation using the “special requests” box. We are unfortunately unable to accommodate allergies to corn starch or sunflower oil.
Q: Where is the best place to park?
A: Please see the “getting here” page for travel and parking information.
Q: Do you sell your teas?
A: We have tins of our loose leaf teas as well as our tea sets and infusers available for purchase in-store. Unfortunately, we are not able to ship any items at this time.
Q: How do I pay for afternoon tea?
A: We accept cash, Apple Pay, and all major credit cards. The card entered into OpenTable to secure the reservation will not be used to pay for the afternoon tea, it is only used to hold the reservation. We will present the check for your tea service at the end of the service.
Q: Do you do anything for birthdays?
A: If you make a note or tag on your reservation, we are happy to include a birthday candle in the tray of sweets when we bring them out. Sorry, we don’t sing (since the incident). We do not allow outside food, so please do not bring your own cake.