Q: Do you accept walk-ins?
A: While we do accept walk-ins, we do not hold any tables back for walk-ins, so if we’re fully booked with reservations we do not have any walk-in availability. See the “walk ins” page for more information.
Q: How far in advance can I make a reservation?
A: Reservations are available up to six weeks in advance. Reservations become available at midnight on a daily basis exactly six weeks in advance, so if you’re looking to make a reservation on a Saturday, you will be able to make that reservation starting at 12AM six Saturdays before. We do not take reservations by phone or email, please use the reservation form on the main page of our website.
Q: When is the best time to make a weekend reservation?
A: For greatest availability, we recommend booking weekend reservations 4-6 weeks in advance.
Q: What is your cancellation policy?
A: We only have 8 tables and most people book far in advance, so last minute cancellations are very harmful to us. For this reason, we have a 24 hour cancellation policy for weekend reservations. No-shows and same-day cancellations on weekends will be charged $20 per person. For weekday reservations there is no charge for late cancellations for smaller parties, but we do ask that you give us at least as much notice as possible.
Q: Can you accommodate large parties?
A: The largest party size we can accommodate on weekends is exactly 6 people. We cannot place our large tables (4+ guests) next to each other, so please be aware that if you book multiple reservations at the same time that those tables will not be near each other. In order to make a reservation for a party larger than 6 on a weekend you would need to rent out the entire tea room for a private event, which requires a much higher food and beverage minimum and must be booked more than six weeks in advance. On weekdays we have much more flexibility to re-arrange the room and can accommodate parties of up to 12 people for a regular reservation.
Q: Are you wheelchair accessible?
A: Yes, there are no stairs in the tea room and our dining room and bathroom are fully ADA compliant. Please make a note on your reservation if there is a wheelchair so that we can assign you to the most appropriate table for your needs.
Q: How much does afternoon tea cost?
A: Our afternoon tea service is $48 per person for the fixed price food menu and a pot of tea, or $57 with a pot of tea and a glass of wine or a cocktail. Please see our menu page above for more information.
Q: Can you accommodate food allergies?
A: Yes, we take pride in our ability to accommodate all major food allergies and dietary restrictions. Everything we serve is completely gluten free, but for any other food allergies or dietary restrictions please make a note on your reservation using the “special requests” box. We are unfortunately unable to accommodate allergies to corn starch or sunflower oil.
Q: Where is the best place to park?
A: Please see the “getting here” page for travel and parking information.
Q: Do you sell your teas?
A: We have tins of our loose leaf teas as well as our tea sets and infusers available for purchase in-store. Unfortunately, we are not able to ship any items at this time.
Q: How do I pay for afternoon tea?
A: We accept cash, Apple Pay, and all major credit cards. The card entered into OpenTable to secure the reservation will not be used to pay for the afternoon tea, it is only used to hold the reservation. We will present the check for your tea service at the end of the service.